Non-Provider Careers

Job Description

Position Summary:

The Payroll Specialist will have primary responsibility for supporting CarePoint Health's payroll operations. The Payroll Specialist must be able to use cloud-based payroll software with accuracy and efficiency, is good with numbers, and can be trusted with sensitive information.

Position Requirements:

Education: Bachelor’s Degree required.

Experience: At least two years of payroll experience required, healthcare experience preferred. Automated payroll system experience preferred.

Knowledge/Skills/Abilities:

• Solid understanding of payroll fundamentals.
• Excellent verbal and written communication skills
• Outstanding organizational ability with great attention to detail.
• Proficient in MS Office and good knowledge of relevant software and databases.
• Ability to work in a fast-paced environment.
• Must be able to accurately process payroll with minimal supervision.
• Trustworthy with attention to confidentiality.
• Ability to communicate with various levels of management.
• Decision-making, problem-solving and analytical skills.

Job Responsibilities:

• Process payroll for CarePoint Health, CarePoint P.C. and Epic, LLC.
• Process any off-cycle payrolls as needed.
• Research and correct any payroll issues.
• Respond to inquiries to the payroll email box.
• Responsible for assisting with resolving tax issues in the HR/Payroll system.
• Responsible for contacting support for the HR/Payroll system to resolve payroll issues.
• Process W2’s out of the HR/Payroll system.
• Process 1095 C documents out of the HR/Payroll system.
• Process retirement changes in the HR/Payroll system.
• Assist with build of new divisions, etc. in HR/Payroll system.
• Assist with onboarding of new divisions.
• Process and enter directory of new hires for the State of Colorado.
• Complete all verifications of employment received requiring salary information.
• Other duties as assigned.

Job Type: Full-time

Job Description

Position Summary:

This is a hands-on technical position. The right candidate must have broad business and technical experience. They must be able to manage multiple projects. You will work will a team of one other senior System Administrator as well as one entry level desk top staff. You will be responsible for developing detailed project and staffing plans for projects, assisting the junior staff in completion of their tasks and any required coaching, monitoring progress against plan and adjusting resources to ensure that high quality projects are completed within the required time frame. In addition, you will be working with users to ensure that all hardware and software issues are resolved.

Position Requirements:

Education:

• Bachelor’s degree in Information Systems (or related field) and/or 5+ years of equivalent experience.

Experience:

• Google Suites experience
• 3+ years of IT project management experience
• New Server 2012 builds and implementation
• Specializes in Server 2003, 2008 migration to Server 2012
• Knowledge with Cisco ASA implementation and upgrades
• Knowledge with Palo Alto appliances
• Proficient with Symantec Backup Exec
• MPLS knowledge a plus
• Proficient in VPN tunneling
• Proficient with the use of GPO's
• Active Directory administration, User/Group Management
• Experience with switch and firewall configuration
• Compliance – SOX, PCI-DSS, PCI

Knowledge/Skills/Abilities:

• Strong interpersonal skills
• Ability to interact with our customers which consist of physicians, clinical staff and corporate support staff
• Ability to gather critical information and develop solutions without supervisory support.
• Management skills to assign team assignments tasks, and then to supervisor and coach them as required.
• Ability to assist with desktop, network, server
• Excellent verbal and written communication skills
• Strong organizational, budgeting, estimating, and analytical skills

Job Responsibilities:

• Leading team of two junior desk top team members
• Installing, configuring and maintaining multi-purposed servers and hardware; responding to and planning for service outages
• Maintaining documentation of inventory for servers, hardware and software
• Assisting in development of IT procedures and policies
• Monitoring systems to ensure the integrity and availability of all IT server resources, review system and application logs
• Performing after-hours system support for outages, patch implementations,
• Manage call volume as part of team and assist users with IT tasks at all levels of customer support. On call support is 24/7 and shared by team
• Assessing inventory and purchasing of hardware and software as required
• Setting up laptops and desk top monitors as well as assisting in any associated customer issues
• Reporting network storage usage, virtual environment capacity, network usage, content filter events and other day to day tasks as requested
• Maintaining and troubleshooting domain related service issues
• Documenting issues and day to day tasks for future reference
• Assisting with support of phone network, copiers and cabling
• Assisting with assessment and build out of new clinics
• Assisting with assessing and implement IT requirements for any new service lines
• Assisting with negotiation of vendor contracts
• Participating in compliance activities
• Assisting with responds to Telehealth Request for Proposals
• Recommending and implementing system enhancements including installing, upgrading/patching, monitoring, problem resolution, and configuration management
• Assisting with the development of IT budgets
• Other duties as assigned.

Job Type: Full-time

CarePoint Neurosurgery – Denver, CO

Job Description

*$500 sign-on bonus - $250 at hire and $250 after 6 months

**Location: 4500 E 9th Ave, Ste 740, Denver, CO 80220

CarePoint Neurosurgery is a growing neurosurgical practice with primary locations at Swedish, Rose, and Sky Ridge. The practice currently consists of three surgeons and a team of physician assistants. As this practice is going through exciting growth, we are looking for team members to join us that are going to flexible in their duties to help ensure needs of practice are always met. We are looking for people who are comfortable with and excited by change, process improvements, and growth. Our team of staff is cross-trained on duties throughout the practice to ensure patient continuity and flexibility for the practice to add on clinic days as needed.

The Medical Receptionist/Front Desk is an essential part of a multidisciplinary team that provides patients high quality patient care. Specific duties include checking patients in and out, answering patient and referring physician calls, scheduling patients, processing referrals when needed, and routing callers to the appropriate team member. The Medical Receptionist/Front Desk actively manages patient needs and ensures a seamless end to end scheduling experience.

QUALIFICATIONS:

The ideal candidate must possess excellent communication skills, computer skills, experience with EHR/EMR (Experience in ECW a plus), knowledge of health insurances. Must be able to perform all tasks with accuracy, is a team player, and has a positive attitude. The candidate should be passionate about helping patients and ensuring the highest level of customer service at all times.

EDUCATION:

High School Diploma or equivalent

EXPERIENCE:

Front desk experience. Phone, scheduling or call center experience, 1 to 2 years. Healthcare experience preferred.

SKILLS:

•    Strong attention to detail
•    Excellent analytical and critical thinking skills
•    Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payers
•    The ability to multitask
•    Strong commitment to actively supporting an ethical open working environment
•    Working knowledge of Word and Excel
•    Ability to excel in a team-based environment
•    Critical thinking skills

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•    Check patients in and out of clinic
•    Take co-pays
•    Answers incoming calls
•    Checking voice mails and making return calls
•    Processing referrals, when needed
•    Prescription refills
•    Lab results
•    Scheduling appointments
•    Sending out patient paperwork
•    Obtaining medical records
•    Other duties may be assigned if determined in the best interest of the Practice

Compliance, HIPAA and Security: Employees acknowledge that compliance with CarePoint’s HIPAA, Security and Compliance Plan policies and procedures as well as all other CarePoint policies and procedures is a condition of employment and that any violation will result in sanctions up to and including termination based on the type and severity of the violation. Access to and use of Protected Health Information – security clearance which allows employees to review, investigate, and respond to questions from payors.

Job Type: Full-time
 

Job Description

*$500 sign-on bonus - $250 at hire and $250 after six months

**Location: 10099 Ridgegate Pkwy, Ste 480 Lone Tree, CO 80124

CarePoint Neurosurgery is a growing neurosurgical practice with primary locations at Swedish, Rose, and Sky Ridge. The practice currently consists of three surgeons and a team of physician assistants. As this practice is going through exciting growth, we are looking for team members to join us that are going to flexible in their duties to help ensure needs of practice are always met. We are looking for people who are comfortable with and excited by change, process improvements, and growth. Our team of staff is cross-trained on duties throughout the practice to ensure patient continuity and flexibility for the practice to add on clinic days as needed.

The Medical Receptionist/Front Desk is an essential part of a multidisciplinary team that provides patients high quality patient care. Specific duties include checking patients in and out, answering patient and referring physician calls, scheduling patients, processing referrals when needed, and routing callers to the appropriate team member. The Medical Receptionist/Front Desk actively manages patient needs and ensures a seamless end to end scheduling experience.

QUALIFICATIONS:

The ideal candidate must possess excellent communication skills, computer skills, experience with EHR/EMR (Experience in ECW a plus), knowledge of health insurances. Must be able to perform all tasks with accuracy, is a team player, and has a positive attitude. The candidate should be passionate about helping patients and ensuring the highest level of customer service at all times.

EDUCATION:

High School Diploma or equivalent

EXPERIENCE:

Front desk experience. Phone, scheduling or call center experience, 1 to 2 years. Healthcare experience preferred.

SKILLS:

• Strong attention to detail
• Excellent analytical and critical thinking skills
• Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payers
• The ability to multitask
• Strong commitment to actively supporting an ethical open working environment
• Working knowledge of Word and Excel
• Ability to excel in a team-based environment
• Critical thinking skills

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Check patients in and out of clinic
• Take co-pays
• Answers incoming calls
• Checking voice mails and making return calls
• Processing referrals, when needed
• Prescription refills
• Lab results
• Scheduling appointments
• Sending out patient paperwork
• Obtaining medical records
• Other duties may be assigned if determined in the best interest of the Practice

Compliance, HIPAA and Security: Employees acknowledge that compliance with CarePoint’s HIPAA, Security and Compliance Plan policies and procedures as well as all other CarePoint policies and procedures is a condition of employment and that any violation will result in sanctions up to and including termination based on the type and severity of the violation. Access to and use of Protected Health Information – security clearance which allows employees to review, investigate, and respond to questions from payors.

Job Type: Full-time

CarePoint Neurosurgery – Lone Tree, CO

Job Description

CarePoint Neurosurgery is a growing neurosurgical practice with primary locations at Swedish, Rose, and Sky Ridge. The practice currently consists of three surgeons and a team of physician assistants. As this practice is going through exciting growth, we are looking for team members to join us that are going to be flexible in their duties to help ensure the needs of the practice are always met. We are looking for people who are comfortable with and excited by change, process improvements, and growth. Our team of staff is cross-trained on duties throughout the practice to ensure patient continuity and flexibility for the practice to add on clinic days as needed.

The Surgery Scheduler / Navigator is an exciting hybrid role that combines detail oriented surgery scheduling with exceptional customer service for our patients. This role will support our patients through the entire surgical process from beginning to end. This will include surgery scheduling, communicating and obtaining authorization from the insurance company, educating the patient on the pre op process, outreaching patients at designated intervals prior to surgery to answer questions and ensure preparedness for upcoming surgery, be a point of contact for patients and assist them with any questions or concerns, help alleviate any concerns from patients, and follow up at discharge with the goal of ensuring a seamless and comforting experience for the patient.

QUALIFICATIONS:

The ideal candidate must possess excellent communication skills, computer skills, experience with EHR/EMR (Experience in ECW a plus), knowledge of health insurance carriers. Must be able to perform all tasks with accuracy, is a team player, and has a positive attitude. The candidate should be passionate about helping patients and ensuring the highest level of customer service at all times. The candidate will be empathetic to the surgical experience for the patient and have a willingness to support them.
LOCATION:

Primary: Skyridge Medical Office
Secondary - potential travel to other Carepoint Neurosurgery clinics as needed in

EDUCATION:

High School Diploma or equivalent

EXPERIENCE:

Minimum 1-2 years of surgery scheduling experience. Minimum 1-2 years of Medical Office experience. Direct customer service experience is a plus.

SKILLS:

•    Top tier customer service
•    Ability to build strong rapport with patients
•    Strong attention to detail
•    Excellent analytical and critical thinking skills
•    Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers, and payers
•    The ability to multitask
•    Strong commitment to actively supporting an ethical open working environment
•    Working knowledge of Word and Excel
•    Ability to excel in a team-based environment
•    Creative, process oriented mindset

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•    Work with Surgeon to identify surgery needed
•    Facilitate scheduling between patient and hospital / surgical centers
•    Contact insurance carriers to verify benefits, request and secure authorizations needed
•    Determine need to preop testing and facilitate as needed
•    Provide frequent, clear, concise, and relevant information to the patient throughout the process
•    Be available to assist with any patient need relating to upcoming surgery
•    Schedule patients for follow up appointments
•    Demonstrate knowledge of medical terminology, high proficiency of general medical office procedures including HIPAA regulations
•    Maintain a high level of productivity
•    Clearly document all communication and contacts with providers and patients
•    Other duties as assigned

Compliance, HIPAA and Security: Employees acknowledge that compliance with CarePoint’s HIPAA, Security and Compliance Plan policies and procedures as well as all other CarePoint policies and procedures is a condition of employment and that any violation will result in sanctions up to and including termination based on the type and severity of the violation. Access to and use of Protected Health Information – security clearance which allows employees to review, investigate, and respond to questions from payors.

Job Type: Full-time