Non-Provider Careers

Position Summary: The Medical Assistant will support the CarePoint Neurosurgery division. The position is responsible for scheduling appointments, pre-appointment testing, rooming patients, obtaining vital signs and any necessary records prior to the patient appointment. 
Position Requirements: 

Education:  

• MA Degree/Certification preferred; High School Diploma or GED required

Experience:  

• Minimum of 1 year of Medical Assisting experience in a busy physician office

Knowledge/Skills/Abilities:

• Strong attention to detail
• Excellent analytical and critical thinking skills
• Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payors
• The ability to multitask
• Strong commitment to actively supporting an ethical open working environment
• Working knowledge of Word and Excel

Job Responsibilities:

• Taking medical histories and recording vital signs, preparing patients for examination
• Arrange examining-room instruments and equipment
• Keep waiting and examine rooms neat and clean
• Follow up with patients before and after surgery
• Coordinates patient appointment, orders, and records
• Assist surgery scheduler with duties as needed
• Scans patient information, enters patient data into computer
• Sends letters to PCP, as needed i.e.: no-shows, record requests etc.
• Triage calls regarding medications, lab and rad results
• Answers front desk incoming calls when needed
• Pages physicians concerning hospital consults and files information in database as needed
• Attach relevant lab/rad results in ECW to specific doctors through fax inbox as needed
• Obtains PreOp clearance and fax to facilities prior to surgery
• Makes photocopies as needed
• Sends faxes as needed
• Assists physicians as needed
• Assist with Front Desk Duties as needed
• Maintain accurate medical supply inventory
• Submit medical supply and office supply orders
• Other duties as assigned

Position Summary: 

This position will work with Blue Sky Telehealth. Blue Sky Telehealth is a division of CarePoint Health. Join an exciting and RAPIDLY growing program that now has over 200 sites across the country! The team is looking to add an IT team member to assist the operations team with implementing new telehealth programs, providing IT support to the telehealth physicians in person and remotely, and to assist with vetting new telehealth technologies with hospital partners. The largest parts of this role will consist of providing IT support to the physicians as well as testing access (EMR, imaging, etc) before new telehealth sites go live. This position will be responsible for creating workflow documents for the physicians to help them understand how to access the EMR and how to document within the system. Overall, the Telehealth Systems Administrator is responsible for telehealth program installation, configuration, operation, and maintenance of systems hardware and software and related infrastructure. Operational support includes but is not limited to end user desktop, application, ancillary system supports. This position reports to the Director of Information Technology.

Position Requirements:

Education:  

• Bachelor’s degree in Information Systems (or related field) preferred.

Experience:

• At least 5 years of IT experience, healthcare preferred.  
• Experience with hospital EMRs and imaging platforms.
• Proficient in supporting on premise and SaaS solutions, Windows Workstations, Office 365, Google Business, Active Directory group policy management, Windows security, Office 365, VM Horizon, Citrix XenDesktop, XenApp, Google Drive and all components of Google including Google Maps.
• Knowledge/Skills/Abilities:
• Ability to interact with physicians, clinical staff and corporate support staff.
• Ability to gather critical information and develop solutions without supervisory support.
• Ability to manage operational and project support efforts.
• Excellent time management skills.
• Excellent verbal and written communication skills.

Job responsibilities:

• Assist with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with standards and guidelines.
• Interact with end-users to troubleshoot problems, repair hardware and network connectivity issues.
• Train and guide staff on hardware and software usage and assess functional needs for system purchases when necessary.
• Support new and existing hospital integrations by validating telecommunication platforms that support the telehealth network.
• Document facility integrations, software solutions, and training materials.
• Interact with vendor and hospital partner support contacts to resolve technical problems.
• Must be able to drive and support other locations as needed in the Denver Metro area.
• Create, change, and delete user accounts per request.
• Asset management.
• Maintain operational, configuration, and other procedures.
• Provide limited after-hours support for critical processes and users, assist in technical upgrades that may require after hours implementation.
• Other duties as assigned.

 

Patient Care Coordinator

Position Summary: The Patient Care Coordinator is an essential part of the multidisciplinary team that provides patients with exceptional care. Duties include answering incoming calls, retrieving voicemails, and routing faxes. The coordinator will be a valuable CarePoint Neurosurgery resource for patients and referring physicians by being able to answer questions and direct the caller to the appropriate staff member as needed. 
Position Requirements: 


 Education:  

• High school diploma or equivalent

Experience:  

• At least one to two years of phone or call center experience
• Healthcare experience preferred 

Knowledge/Skills/Abilities:

• Strong attention to detail
• Excellent analytical and critical thinking skills
• Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payers
• The ability to multitask
• Strong commitment to actively supporting an ethical open working environment
• Working knowledge of Word and Excel
• Ability to excel in a team-based environment
• Critical thinking skills

Job Responsibilities:

• Answers incoming outbound clinical calls from patient
•  Prescription refills
• Lab results
• Scheduling new, follow-up, and procedure appointments
• Obtaining medical records
• Other duties may be assigned if determined in the best interest of the Practice

*Location: Salt Lake City, UT

Position Summary:  The Vice President (VP) of Operations is part of CarePoint Health’s executive team providing management and leadership to the company.  The VP of Operations assists in the growth and ongoing operational success of the company’s business initiatives, leads collaborative efforts with healthcare partners on strategic and operational issues, and provides oversight and guidance to departmental operations such as Human Resources, Credentialing, and Compliance.  The VP of Operations works regularly with the CarePoint leadership team, physicians and customers to build relationships, monitor performance, improve processes, solve problems, and capitalize on opportunities to strengthen the company.  This position ensures operative objectives and results are in accord with CarePoint’s overall needs.  


Position Requirements: 

• Education:  
• MBA, MHA or similar degree from an accredited university is required

Experience:  

• Minimum of 5 years of progressive leadership experience in healthcare 
• Knowledge/Skills/Abilities:
• Knowledge of fiscal planning, analysis, and management principles
• Ability to work in a fast-moving (and sometimes ambiguous) environment, while managing toward clarity and solutions
• Knowledge of health care management principles and practices, enough to direct operations within a health care organization
• Ability to communicate effectively to a variety of audiences in small and large group settings
• Ability to exercise a high degree of initiative, sound judgement, discretion, and decision-making skills
• Ability to solve management issues and direct numerous and varied operations simultaneously
• Ability to set and maintain high standards of performance, hold people accountable for achieving deliverable metrics, encourage team participation, and motivate others through a shared vision
• Knowledge of human resource management practices
• Knowledge of related regulatory and compliance requirements
• Possesses and maintains a current knowledge of healthcare industry operations and trends

Job Responsibilities:

• Establishes and maintains collaborative working relationships with employees, physicians, Board of Managers, customers, and multiple healthcare system executive suites.
• Participates in the budget process to ensure departments operate within approved budgets.
• Successfully integrate new growth opportunities into the company and its operations.
• Participate in developing and implementing contracts with payors, providers, healthcare systems, and vendors.
• Work with CarePoint Health physicians to build relationships, monitor performance, improve processes and solve problems.
• Work with department heads to enhance existing services, develop new services, and manage expenses.
• Ensure assigned areas of responsibility comply with the company’s Compliance Program.  Collaborate with the company’s legal counsel and compliance officer as needed.
• Provides leadership and guidance for operational areas as needed.
• Other duties as assigned.

 

*Location: 10099 Ridgegate Pkwy, Ste 480 Lone Tree, CO 80124
*Will be required to travel to Castle Rock or Englewood 1x/week

Medical Receptionist/Front Desk
Position Summary:  The Medical Receptionist/Front Desk is an essential part of a multidisciplinary team that provides patients high quality patient care. Specific duties include checking patients in and out, answering patient and referring physician calls, scheduling patients, processing referrals when needed, and routing callers to the appropriate team member. The Medical Receptionist/Front Desk actively manages patient needs and ensures a seamless end to end scheduling experience.
Position Requirements: 
Education:  
 High school diploma or equivalent

Experience:  

• Previous front desk or receptionist experience preferred
• Phone, scheduling or call center experience preferred
• One to two years of healthcare experience preferred

Knowledge/Skills/Abilities:

• Strong attention to detail
• Excellent analytical and critical thinking skills
• Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payers
• The ability to multitask
• Strong commitment to actively supporting an ethical open working environment
• Working knowledge of Word and Excel
• Ability to excel in a team-based environment
• Critical thinking skills

Job Responsibilities:

• Check patients in and out of clinic
• Collect co-pays
• Answers incoming calls
• Checking voice mails and making return calls
• Processing referrals, when needed
• Prescription refills
• Lab results
• Scheduling appointments
• Sending out patient paperwork
• Obtaining medical records
• Other duties may be assigned if determined in the best interest of the Practice