Non-Provider Careers

CarePoint is an established, multi-specialty physician group with over 300 providers. We deliver high-quality care in a multitude of settings and specialties. CarePoint is growing and we are looking for talented individuals who are passionate about healthcare and looking for a dynamic work environment. 
 
CarePoint offers:
  • Competitive compensation 
  • Comprehensive medical, dental, and vision coverage 
  • Vacation and holiday pay 
  • 401k
  • Disability benefits 
  • Healthy work/life balance 
We encourage you to explore the opportunities we have available:

If you would like additional information, please contact Angela Kresnik, our Director of Human Resources: remove fluid src drag

Angela Kresnik

Director of Human Resources

Angela brings over 10 years of Human Resources experience to CarePoint and Blue Sky. If you have any questions about our current career opportunities, please email her at akresnik@carepointhc.com

 

CONTACT ANGELA
By email: akresnik@carepointhc.com

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HR Specialist


Job Description

Position Summary: The HR specialist will have primary responsibility for supporting CarePoint’s HR division. The HR specialist must be able to use cloud-based HR/Payroll software with accuracy and efficiency, is good with numbers, and can be trusted with sensitive information. The HR specialist will also support payroll operations.

Position Requirements: 

  • Education:**
  • Bachelor’s Degree required.
  • Experience: **
  • Prior human resources experience required, healthcare experience preferred. Automated payroll system experience preferred.
  • Knowledge/Skills/Abilities:
  • Solid understanding of human resources fundamentals.
  • Excellent verbal and written communication skills
  • Outstanding organizational ability with great attention to detail.
  • Proficient in MS Office and good knowledge of relevant software and databases.
  • Ability to work in a fast-paced environment.
  • Must be able to accurately process payroll with minimal supervision.
  • Trustworthy with attention to confidentiality.
  • Ability to communicate with various levels of management.
  • Decision-making, problem-solving and analytical skills

Job Responsibilities:

  • Process payroll for CarePoint Health, CarePoint P.C. and Epic, LLC.
  • Process any off-cycle payrolls as needed.
  • Research and correct any payroll issues.
  • Complete all verifications of employment received.
  • Process new hires in the HR system.
  • Follow up as necessary for benefits enrollments needed.
  • Meet with employees regarding benefits.
  • Meet with employees for new hire paperwork.
  • Process and enter directory of new hires for the State of Colorado.
  • Responsible for assisting with resolving tax issues in the HR/Payroll system.
  • Responsible for contacting support for the HR/Payroll system to resolve payroll issues.
  • Process W2’s out of the HR/Payroll system.
  • Process 1095 C documents out of the HR/Payroll system.
  • Process retirement changes in the HR/Payroll system.
  • Create employee files for new hires.
  • Filing of documents into the HR file.
  • Prepare/print requests for new ID cards for employees as requested.
  • Assist with onboarding of new divisions.
  • Other duties as assigned.

Job Type: Full-time

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Medical Receptionist/Front Desk


CarePoint Health

CarePoint Neurosurgery is a growing neurosurgical practice with primary locations at Swedish, Rose, and Sky Ridge. The practice currently consists of three surgeons and a team of physician assistants. As this practice is going through exciting growth, we are looking for team members to join us that are going to flexible in their duties to help ensure needs of practice are always met. We are looking for people who are comfortable with and excited by change, process improvements, and growth. Our team of staff is cross-trained on duties throughout the practice to ensure patient continuity and flexibility for the practice to add on clinic days as needed.

The Medical Receptionist/Front Desk is an essential part of a multidisciplinary team that provides patients high quality patient care. Specific duties include checking patients in and out, answering patient and referring physician calls, scheduling patients, processing referrals when needed, and routing callers to the appropriate team member. The Medical Receptionist/Front Desk actively manages patient needs and ensures a seamless end to end scheduling experience.

QUALIFICATIONS:

The ideal candidate must possess excellent communication skills, computer skills, experience with EHR/EMR (Experience in ECW a plus), knowledge of health insurances. Must be able to perform all tasks with accuracy, is a team player, and has a positive attitude. The candidate should be passionate about helping patients and ensuring the highest level of customer service at all times.

EDUCATION:

  • High School Diploma or equivalent


EXPERIENCE:

  • Front desk experience. Phone, scheduling or call center experience, 1 to 2 years. Healthcare experience preferred.


SKILLS:

  • Strong attention to detail
  • Excellent analytical and critical thinking skills
  • Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payers
  • The ability to multitask
  • Strong commitment to actively supporting an ethical open working environment
  • Working knowledge of Word and Excel
  • Ability to excel in a team-based environment
  • Critical thinking skills


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Check patients in and out of clinic
  • Take co-pays
  • Answers incoming calls
  • Checking voice mails and making return calls
  • Processing referrals, when needed
  • Prescription refills
  • Lab results
  • Scheduling appointments
  • Sending out patient paperwork
  • Obtaining medical records
  • Other duties may be assigned if determined in the best interest of the Practice

Experience:

  • Healthcare: 1 year (Preferred)
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Executive Assistant to Physician


CarePoint Neurosurgery – Greenwood Village, CO

This position manages a wide variety of tasks with a primary focus on executive assistant support. The executive assistant often acts as the Physician’s first point of contact with people from both inside and outside the organization.

EDUCATION
  • Bachelor’s degree
EXPERIENCE
  • Five years’ experience as an executive or personal assistant required.  Prefer at least one year of experience in bookkeeping.  Understanding of the handling of confidential and sensitive personal and medical information is preferred.
MINIMUM QUALIFICATIONS
  • Exceptional customer service and interpersonal skills.
  • Experience in managing top level physician schedules and travel accommodations.
  • Strong critical thinking skills and problem-solving skills.
  • Quick mastery of new tasks and ability to multi-task.
  • Strong verbal and written communication skills including excellent grammar and proof-reading abilities.
  • Strong Microsoft office suite knowledge and skills and ability to use.  Prefer knowledge of Mac operating systems.
  • Knowledgeable on how to navigate and operate modern technology, especially computer and mobile devices.
  • Comfortable communicating with senior physicians and executives.
  • Ability to professionally interact with a broad range of clientele/relationships.
  • Exceptional work ethic and ability to accomplish objectives independently.
  • Excellent organizational skills with attention to detail and systematic, accuracy-driven approach.
  • Valid Driver’s License with a clean driving record.
  • Must be able to provide proof of automobile insurance with coverage limits acceptable to employer.
PRIMARY RESPONSIBILITIES
  • Ability to work effectively in a fast-paced environment without compromising quality.
  • Responsible for managing and maintaining Physician’s personal and business schedule, including scheduling travel, appointments and conferences. Answering, directing calls and taking messages on behalf of physician.
  • Serving as gatekeeper for people requesting non-clinical time of physician.
  • Open, sort, distribute and respond to correspondence on behalf of physician.  This includes both business and personal correspondence and will require review and response electronically, by paper and by facsimile.
  • Reading and analyzing submissions, letters, agendas, memos and determining significance; routing to appropriate personnel in a timely and efficient manner.
  • Complete physician’s time trackers for medical director roles.
  • Assist with call schedule distribution.
  • Monitor time deadlines and ensure physician is caught up on all billing, charge entry, notes, and dictations.
  • Prepare and submit expense reports and follow up on reimbursement.
  • Handle the execution of confidential and time sensitive information.
  • Responsible for personal tasks as assigned, including running personal errands.
  • Other duties as assigned.
Job Type: Full-time
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Senior Systems Administrator


CarePoint Health – Greenwood Village, CO

Position Summary: This is a hands-on technical position. The right candidate must have broad business and technical experience. They must be able to manage multiple projects. You will work will a team of one other senior System Administrator as well as one entry level desk top staff. You will be responsible for developing detailed project and staffing plans for projects, assisting the junior staff in completion of their tasks and any required coaching, monitoring progress against plan and adjusting resources to ensure that high quality projects are completed within the required time frame. In addition, you will be working with users to ensure that all hardware and software issues are resolved.

Position Requirements:
Education:
  • Bachelor’s degree in Information Systems (or related field) and/or 5+ years of equivalent experience.
Experience:
  • Google Suites experience
  • 3+ years of IT project management experience
  • New Server 2012 builds and implementation
  • Specializes in Server 2003, 2008 migration to Server 2012
  • Knowledge with Cisco ASA implementation and upgrades
  • Knowledge with Palo Alto appliances
  • Proficient with Symantec BackUp Exec
  • MPLS knowledge a plus
  • Proficient in VPN tunneling
  • Proficient with the use of GPO's
  • Active Directory administration, User/Group Management
  • Experience with switch and firewall configuration
  • Compliance – SOX, PCI-DSS, PCI
Knowledge/Skills/Abilities:
  • Strong interpersonal skills
  • Ability to interact with our customers which consist of physicians, clinical staff and corporate support staff
  • Ability to gather critical information and develop solutions without supervisory support.
  • Management skills to assign team assignments tasks, and then to supervisor and coach them as required.
  • Ability to assist with desktop, network, server
  • Excellent verbal and written communication skills
  • Strong organizational, budgeting, estimating, and analytical skills
Job Responsibilities:
  • Leading team of two junior desk top team members
  • Installing, configuring and maintaining multi-purposed servers and hardware; responding to and planning for service outages
  • Maintaining documentation of inventory for servers, hardware and software
  • Assisting in development of IT procedures and policies
  • Monitoring systems to ensure the integrity and availability of all IT server resources, review system and application logs
  • Performing after-hours system support for outages, patch implementations,
  • Manage call volume as part of team and assist users with IT tasks at all levels of customer support. On call support is 24/7 and shared by team
  • Assessing inventory and purchasing of hardware and software as required
  • Setting up laptops and desk top monitors as well as assisting in any associated customer issues
  • Reporting network storage usage, virtual environment capacity, network usage, content filter events and other day to day tasks as requested
  • Maintaining and troubleshooting domain related service issues
  • Documenting issues and day to day tasks for future reference
  • Assisting with support of phone network, copiers and cabling
  • Assisting with assessment and build out of new clinics
  • Assisting with assessing and implement IT requirements for any new service lines
  • Assisting with negotiation of vendor contracts
  • Participating in compliance activities
  • Assisting with responds to Telehealth Request for Proposals
  • Recommending and implementing system enhancements including installing, upgrading/patching, monitoring, problem resolution, and configuration management
  • Assisting with the development of IT budgets
  • Other duties as assigned.
Job Type: Full-time
 
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Client Relations


Blue Sky Telehealth – Greenwood Village, CO

SUMMARY
Blue Sky Telehealth is seeking a Telehealth Client Relations specialist that will take over client relationship management after a contract is signed. This candidate will work closely with the telehealth project manager during the implementation phase and then will own the client relationship upon implementation. This role will manage a portfolio of assigned clients, develop new business from existing clients and actively seek new opportunities. Client relations responsibilities include developing strong relationships with customersand connecting with key business executives and stakeholders. This position will liaise between clients and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to customer needs and improve the entire client experience.
EDUCATION
  • Bachelor’s degree
EXPERIENCE
  • At least five years client/customer relations. Familiarity with healthcare and telemedicine preferred.
RESPONSIBILITIES
  • Operate as the lead point of contact for any and all matters specific to client account management
  • Develop and conduct routine touch points with clients, including but not limited to, weekly/monthly/quarterly phones calls, emails, and report review
  • Foster strong, long-lasting relationships with clients
  • Ensure the timely and successful delivery of our services to meet clientneeds and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders on a regular basis
  • Develop opportunities for new businessResolve issues quickly and satisfactorily for the clients
  • Ensure total client satisfaction with services provided
  • Identify improvements to existing processes to increase efficiency, quality, and service to customers
  • Other duties as assigned
QUALITIFICATIONS AND REQUIREMENTS
  • Work effectively with teammates to ensure tasks are completed quickly and efficiently
  • Strong attentional to detail and accurate quality of work
  • Professional mannerisms displayed to clients
  • Ability to effectively communicate, present and influence at all levels of the organization, including executive and C-level leadership
  • Experience in delivering client-focused solutions based on customer needs
  • Ability to manage multiple account management projects at a time while paying strict attention to detail
  • Strong proficiency with Microsoft Office suite
  • Excellent verbal and written communications skills
  • Ability to travel to clients as needed (traveling no more than a couple days per month)
Job Type: Full-time
 
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