Non-Provider Careers

Position Summary: 
The Medical Office Assistant will support the Blue Sky Neurology Inpatient division. This position is responsible for front and back office duties including, but not limited to greeting patients, answering phone calls, rooming patients, obtaining vital signs, and obtaining any necessary records for a smooth patient experience.
Position Requirements:

• Education: 
  • High school diploma or equivalent
• Experience:
  • Medical assisting certification preferred
  • Minimum of two years of medical assisting or medical office experience preferred
• Knowledge/Skills/Abilities:
  • Medical terminology
  • Excellent customer service and verbal communication skills
  • Ability to work independently and multi-task
  • Must be able to function in a fast-paced environment
  • Microsoft Office, EMR, and other medical software experience preferred

Job Responsibilities:

• Greet all incoming patients
• Answer phone calls, direct calls to appropriate party, return calls, and respond to voicemails
• Schedule and confirm appointments
• Enter patient information into practice software
• Verify insurance and collect and post payments
• Submit billing information to billing providers
• Administrative functions to support clinic, including but not limited to:
  • Data entry
  • Photocopying
  • Prior authorizations
  • Faxing
  • Obtaining records
• Coordinate telephone communication with patients, families, referring providers and other members of the health team and utilizing follow-up system to assure care follow up and coordination is accomplished
• Utilize scripted call backs to relay messages from the clinical licensed professional
• Assist with preparing patients for examination
• Obtain patient medical history
• Obtain vital signs (temperature, pulse, respirations, blood pressure, height and weight)
• Document results and patient information in appropriate systems and/or EMR
• Review medication list and history and physical form prior to patient seeing the physician
• Instruct patients with follow-up instructions as necessary
• Contact patients regarding test results or for other related reasons
• Perform clerical duties necessary for the physicians to see patients
• Schedule and obtain authorizations for diagnostic tests at physician's request
• Other duties as assigned

Position Summary: 
The Certified Ophthalmic Assistant / Certified Ophthalmic Technician will be responsible for conducting technical and administrative patient support activities that assist the professional staff in administering the healthcare and support needed for patients and families in the outpatient neuro-ophthalmic clinic. The COA/COT will be responsible for history taking, tonometry, OCT, Visual Fields, other ancillary testing/diagnostic testing, lensometry, refraction, and other assigned duties. 

Position Requirements: 

Certification: 

• Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT)

Education:  

• High School Diploma required.  For Certified Ophthalmic Assistant, a 1-year certificate or diploma is required.  For a Certified Ophthalmic Technician, a 2-year associate degree is required.

Experience:  

•  At least 3 years of experience in a clinical setting preferred.
•  Knowledge/Skills/Abilities:
• Must have excellent verbal and written communication skills.
• Requires effective customer relation skills.
• Ability to organize and interpret data.
• Requires good judgment, tact, diplomacy and ability to problem solve.
• Able to work effectively in a team environment.
• ust be proficient with computer and related software programs.

Job Responsibilities:

• History taking
• Visual acuity measurement
• Refractometry 
• Tonometry 
• Measure pupil size and reactivity
• Test and measure eye muscle function
• Visual field testing
• Color plate assessment
• Confrontation visual fields
• Ptosis measurements
• Retinoscopy as needed
•  Retinal nerve fiber layer measurement
•  Retinal thickness and topography
• Prepare for and assist with in-office procedures
• Other duties as assigned

Executive Assistant

SUMMARY
Blue Sky Neurology Inpatient/Blue Sky Telehealth is seeking an executive assistant to support the two medical directors (physicians) and the vice president of operations. The position will be based primarily in Englewood at the Swedish Medical Center Blue Sky inpatient office, but will also work at the CarePoint corporate office in Greenwood Village. Blue Sky is a division of CarePoint Health. CarePoint is a large, multispecialty practice that has a presence in multiple states as well as a telemedicine division that has a nationwide footprint. We are looking for a high energy person that wants to be involved in a variety of tasks and projects that will be a positive, professional representation of the leadership team.
CarePoint provides comprehensive benefits including medical, dental, vision, PTO, and 401k.
 
EDUCATION
Bachelor’s degree
 
EXPERIENCE
Minimum of at least three years of relevant executive administrative experience—healthcare experience preferred
 
RESPONSIBILITIES

• Manage calendars and schedule meetings
• Reviews invoices to determine which contracts to bill
• Manage ad hoc projects such as furniture ordering and delivery
• Book and coordinate travel, itineraries, and conference attendance
• Create and edit presentation materials
• Assist with business development and recruitment activities including but not limited to scheduling calls, drafting proposals for review, and distribution of marketing materials and mailings
• Create monthly reports and distribute to management team
• Draft meeting agendas and document preparations, minutes
• Responsible for coordination and ordering of catering for meetings
• Event scheduling and coordination
• Create, edit, and proofread documents
• Assist with expense submission and reimbursement
• Create and submit time sheets for medical directors
• Draft correspondence on behalf of leaders
• Perform day to day executive assistant duties related to the operations of the leaders

QUALITIFICATIONS AND REQUIREMENTS

• Detail-oriented
• Proficient with Microsoft office suite and Google suite (Excel, Powerpoint, Googledocs, Google calendar, and Gmail predominantly used)
• Professional communication skills, both written and spoken
• Ability to work independently
• Positive mindset
• Strong analytical skills
• Ability to stay flexible with changing priorities
• Proactive communicator

Job Description

We want at least 1 year of experience in a busy office setting and a candidate who has been at their current position for at least a year or more.

Website: www.carepointneurosurgery.com

QUALIFICATIONS:In order to perform this job successfully, individuals must be able to meet and perform each essential duty in a satisfactory manner. The requirements below are representative of the knowledge, skill, ability and/or experience required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

EDUCATION:MA Degree/Certification preferred; High school diploma or GED required.

EXPERIENCE:Minimum of 1 year MA experience in a busy physician office.

SKILLS:

· Strong attention to detail

· Excellent analytical and critical thinking skills

· Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payors

· The ability to multitask

· Strong commitment to actively supporting an ethical open working environment

· Working knowledge of Word and Excel

ESSENTIAL DUTIES AND RESPONSIBLITIES:

· Taking medical histories and recording vital signs, preparing patients for examination.

· Arrange examining-room instruments and equipment

· Keep waiting and examine rooms neat and clean.

· Follow up with patients before and after surgery.

· Coordinates patient appointment/orders and records.

· Assist surgery scheduler with duties as needed.

· Scans patient information, puts patients data into computer.

· Sends letters to PCP, as needed i.e.: no-shows, record requests etc.

· Triage calls regarding medications, lab and rad results.

· Answers front desk incoming calls when needed.

· Pages physicians concerning hospital consults and files that information in database as needed.

· Attach relevant lab/rad results in ECW to specific doctors through fax inbox as needed.

· Obtains PreOp clearance and fax to facilities prior to surgery.

· Makes photocopies as needed.

· Sends faxes as needed.

· Assists physicians as needed.

· Assist with Front Desk Duties as needed.

· Maintain accurate medical supply inventory

· Submit medical supply and office supply orders

· Other duties as assigned.

All employees must adhere to Adherence to CarePoint’s Compliance Program, all Compliance, billing, coding, HIPAA/Security policies and procedures, and all other CarePoint policies

Compliance, HIPAA and Security:Employees acknowledge that compliance with CarePoint’s HIPAA, Security and Compliance Plan policies and procedures as well as all other CarePoint policies and procedures is a condition of employment and that any violation will result in sanctions up to and including termination based on the type and severity of the violation. Access to and use of Protected Health Information — security clearance which allows employees to review, investigate, and respond to questions from payors. Security access permitted using the Practice’s entrances for this job category is during core hours of building management, 5 days a week. Shift times will vary according to location and need.

Job Type: Full-time

Application Questions

You have requested that Indeed ask candidates the following questions:

· How many years of Healthcare experience do you have?

· What is the highest level of education you have completed?

Patient Care Coordinator- Blue Sky Neurology

Job Description

The Patient Care Coordinator is an essential part of a multidisciplinary team that provides patients with exceptional neurologic care. Specific duties include answering patient and referring physician calls and routing the patient to the appropriate team member. The care coordinator actively manages patient needs and ensures a seamless end to end scheduling experience.

QUALIFICATIONS:

In order to perform this job successfully, individuals must be able to meet and perform each essential duty in a satisfactory manner. The requirements below are representative of the knowledge, skill, ability and/or experience required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

EDUCATION:

High School Diploma or equivalent

EXPERIENCE:

Phone or call center experience, 1 to 2 years. Healthcare experience preferred.

SKILLS:

· Strong attention to detail

· Excellent analytical and critical thinking skills

· Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payers

· The ability to multitask

· Strong commitment to actively supporting an ethical open working environment

· Working knowledge of Word and Excel

· Ability to excel in a team based environment

· Critical thinking skills

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Answers incoming outbound clinical calls from patient

· Prescription refills

· Lab results

· Scheduling new, follow-up, and procedure appointments

· Obtaining medical records

· Other duties may be assigned if determined in the best interest of the Practice

Compliance, HIPAA and Security:

Employees acknowledge that compliance with CarePoint’s HIPAA, Security and Compliance Plan policies and procedures as well as all other CarePoint policies and procedures is a condition of employment and that any violation will result in sanctions up to and including termination based on the type and severity of the violation. Access to and use of Protected Health Information – security clearance which allows employees to review, investigate, and respond to questions from payors.

Job Type: Full-time

Application Questions

You have requested that Indeed ask candidates the following questions:

· How many years of Call Center experience do you have?

· How many years of Customer Service experience do you have?

· How many years of Healthcare experience do you have?

· What is the highest level of education you have completed?