Position Summary:  The Medical Assistant II will support the Blue Sky Neurology division. The position is responsible for scheduling appointments, pre-appointment testing, rooming patients, obtaining vital signs and any necessary records prior to the patient appointment.  The MA II facilitates an efficient clinic of 2 full-time providers over 75% of the year.  This position requires critical thinking, the ability to work with all members of the practice, and provide support, education, and feedback when necessary.
Position Requirements:

Education:

• High School Diploma or equivalent.  MA Degree/Certification preferred.

Experience:

• Minimum of 1 year of experience in an outpatient clinical setting.
• Knowledge of basic clinic function and flow.

Knowledge/Skills/Abilities:

• Strong attention to detail.
• Excellent analytical and critical thinking skills.
• Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payors.
• Strong commitment to actively supporting an ethical open working environment.
• Ability to use Microsoft Office, G Suite, and Electronic Medical Record systems.
• Strong commitment to clinical and service excellence.
• Ability to problem solve and resolve conflicts.
• Ability to prioritize and multi-task.

Job Responsibilities:

• Takes medical histories and records vital signs, prepares patients for examination.
• Arranges exam room instruments and equipment.
• Keeps waiting and exam rooms neat and clean.
• Coordinates patient appointments, orders, and records.
• Scans patient information and enters patient data into computer.
• Sends letters to PCP, as needed i.e.: no-shows, record requests etc.
• Triages calls regarding medications, lab and, rad results.
• Answers front desk incoming calls when needed.
• Pages physicians concerning hospital consults and files information in database as needed.
• Attaches relevant lab/radiology results in ECW to specific doctors through fax inbox as needed.
• Makes photocopies as needed.
• Sends faxes as needed.
• Assists physicians as needed.
• Assists with Front Desk Duties as needed.
• Maintains accurate medical supply inventory.
• Submits medical supply and office supply orders while maintaining budget.
• Speaks with patients as needed, escalating any concerns to the Service Line Manager.
• Participates in the delivery of quality care for our patients.
• Perform other duties as assigned.

I acknowledge that I have read and understand the above job description in its entirety and am capable of performing all the stated requirements.