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Systems Administrator

- Fulltime  

Job Description

Position Summary:

This is a hands-on technical position. The right candidate must have broad business and technical experience. They must be able to manage multiple projects. You will work will a team of one other senior System Administrator as well as one entry level desk top staff. You will be responsible for developing detailed project and staffing plans for projects, assisting the junior staff in completion of their tasks and any required coaching, monitoring progress against plan and adjusting resources to ensure that high quality projects are completed within the required time frame. In addition, you will be working with users to ensure that all hardware and software issues are resolved.

Position Requirements:


  • Bachelor’s degree in Information Systems (or related field) and/or 5+ years of equivalent experience.


  • Google Suites experience
  • 3+ years of IT project management experience
  • New Server 2012 builds and implementation
  • Specializes in Server 2003, 2008 migration to Server 2012
  • Knowledge with Cisco ASA implementation and upgrades
  • Knowledge with Palo Alto appliances
  • Proficient with Symantec Backup Exec
  • MPLS knowledge a plus
  • Proficient in VPN tunneling
  • Proficient with the use of GPO's
  • Active Directory administration, User/Group Management
  • Experience with switch and firewall configuration
  • Compliance – SOX, PCI-DSS, PCI


  • Strong interpersonal skills
  • Ability to interact with our customers which consist of physicians, clinical staff and corporate support staff
  • Ability to gather critical information and develop solutions without supervisory support.
  • Management skills to assign team assignments tasks, and then to supervisor and coach them as required.
  • Ability to assist with desktop, network, server
  • Excellent verbal and written communication skills
  • Strong organizational, budgeting, estimating, and analytical skills

Job Responsibilities:

  • Leading team of two junior desk top team members
  • Installing, configuring and maintaining multi-purposed servers and hardware; responding to and planning for service outages
  • Maintaining documentation of inventory for servers, hardware and software
  • Assisting in development of IT procedures and policies
  • Monitoring systems to ensure the integrity and availability of all IT server resources, review system and application logs
  • Performing after-hours system support for outages, patch implementations,
  • Manage call volume as part of team and assist users with IT tasks at all levels of customer support. On call support is 24/7 and shared by team
  • Assessing inventory and purchasing of hardware and software as required
  • Setting up laptops and desk top monitors as well as assisting in any associated customer issues
  • Reporting network storage usage, virtual environment capacity, network usage, content filter events and other day to day tasks as requested
  • Maintaining and troubleshooting domain related service issues
  • Documenting issues and day to day tasks for future reference
  • Assisting with support of phone network, copiers and cabling
  • Assisting with assessment and build out of new clinics
  • Assisting with assessing and implement IT requirements for any new service lines
  • Assisting with negotiation of vendor contracts
  • Participating in compliance activities
  • Assisting with responds to Telehealth Request for Proposals
  • Recommending and implementing system enhancements including installing, upgrading/patching, monitoring, problem resolution, and configuration management
  • Assisting with the development of IT budgets
  • Other duties as assigned.
Job Type: Full-time