Non-Provider Careers

QUALIFICATIONS: In order to perform this job successfully, individuals must be able to meet and perform each essential duty in a satisfactory manner. The requirements below are representative of the knowledge, skill, ability and/or experience required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

EDUCATION: MA Degree/Certification preferred; High school diploma or GED required.

EXPERIENCE: Minimum of 1 year MA experience in a busy physician office.

SKILLS:

• Strong attention to detail
• Excellent analytical and critical thinking skills
• Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payors
• The ability to multitask
• Strong commitment to actively supporting an ethical open working environment
• Working knowledge of Word and Excel

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Taking medical histories and recording vital signs, preparing patients for examination.
• Arrange examining-room instruments and equipment
• Keep waiting and examine rooms neat and clean.
• Follow up with patients before and after surgery.
• Coordinates patient appointment/orders and records.
• Assist surgery scheduler with duties as needed.
• Scans patient information, puts patients data into computer.
• Sends letters to PCP, as needed i.e.: no-shows, record requests etc.
• Triage calls regarding medications, lab and rad results.
• Answers front desk incoming calls when needed.
• Pages physicians concerning hospital consults and files that information in database as needed.
• Attach relevant lab/rad results in ECW to specific doctors through fax inbox as needed.
• Obtains PreOp clearance and fax to facilities prior to surgery.
• Makes photocopies as needed.
• Sends faxes as needed.
• Assists physicians as needed.
• Assist with Front Desk Duties as needed.
• Maintain accurate medical supply inventory.
• Submit medical supply and office supply orders.
• Other duties as assigned.

All employees must adhere to Adherence to CarePoint’s Compliance Program, all Compliance, billing, coding, HIPAA/Security policies and procedures, and all other CarePoint policies

Compliance, HIPAA and Security: Employees acknowledge that compliance with CarePoint’s HIPAA, Security and Compliance Plan policies and procedures as well as all other CarePoint policies and procedures is a condition of employment and that any violation will result in sanctions up to and including termination based on the type and severity of the violation. Access to and use of Protected Health Information — security clearance which allows employees to review, investigate, and respond to questions from payors. Security access permitted using the Practice’s entrances for this job category is during core hours of building management, 5 days a week. Shift times will vary according to location and need.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Position Summary: 
The Certified Ophthalmic Assistant / Certified Ophthalmic Technician will be responsible for conducting technical and administrative patient support activities that assist the professional staff in administering the healthcare and support needed for patients and families in the outpatient neuro-ophthalmic clinic. The COA/COT will be responsible for history taking, tonometry, OCT, Visual Fields, other ancillary testing/diagnostic testing, lensometry, refraction, and other assigned duties. 

Position Requirements: 

• Certification: 
  • Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT)
• Education:  
  • High School Diploma required.  For Certified Ophthalmic Assistant, a 1-year certificate or diploma is required. For a Certified Ophthalmic Technician, a 2-year associate degree is required.
• Experience:  
  • At least 3 years of experience in a clinical setting preferred.
  • Knowledge/Skills/Abilities:
  • Must have excellent verbal and written communication skills.
  • Requires effective customer relation skills.
  • Ability to organize and interpret data.
  • Requires good judgment, tact, diplomacy and ability to problem solve.
  • Able to work effectively in a team environment.
  • Must be proficient with computer and related software programs.

Job Responsibilities:

• History taking
• Visual acuity measurement
• Refractometry 
• Tonometry 
• Measure pupil size and reactivity
• Test and measure eye muscle function
• Visual field testing
• Color plate assessment
• Confrontation visual fields
• Ptosis measurements
• Retinoscopy as needed
• Retinal nerve fiber layer measurement
• Retinal thickness and topography
• Prepare for and assist with in-office procedures
• Other duties as assigned

Summary:
This position is responsible for greeting patients and collecting demographic information, co-payments and coinsurance and insurance information; responding to patient inquiries, medical record requests and other healthcare activities. This is for a very busy neurology clinic.

Qualifications:
In order to perform this job successfully, individuals must be able to meet and perform each essential duty in a satisfactory manner. The requirements below are representative of the knowledge, skill, ability and/or experience required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Minimum of 1 year of experience in medical office; PREFER EXPERIENCE AS FRONT DESK IN PHYSICIAN PRACTICE
• Degree/Certification required: High school diploma or GED required; undergraduate degree in related field is preferred

Skills preferred:

• Strong attention to detail.
• Excellent verbal and written communication skills and the ability to communicate effectively with patients.
• The ability to multitask.
• Strong commitment to actively supporting an ethical open working environment.
• Working knowledge of Word and Excel

Essential Duties and Responsibilities:

• Answer the practice phones, check voice mail and respond to patients
• Schedule patient appointments and appointment reminder calls
• Verifying paper and e-chart docs are available for upcoming appointment
• Check patients in/out, collect co-payments, coinsurance and past due amounts
• Coordinate records/ referral with PCP/Referring MD office for new patients
• Respond to patient inquiries, as appropriate
• Track referrals
• Respond – medical record and attorney requests
• Coordinate marketing activities at the direction of the Office Manager
• Scan patient documents into eClinical works
• Assist in picking up and sending mail
• Assist in training of front desk staff, as needed
• Clerical – photocopies, assists in tracking of supply needs, scan patient documents into eClinical Works
• Keep waiting and patient areas clean and tidy
• Other duties as assigned

All employees must adhere to Adherence to CarePoint’s Compliance Program, all Compliance, billing, coding, HIPAA/Security policies and procedures, and all other CarePoint policies.

Compliance, HIPAA and Security: Employees acknowledge that compliance with CarePoint’s HIPAA, Security and Compliance Plan policies and procedures as well as all other CarePoint policies and procedures is a condition of employment and that any violation will result in sanctions up to and including termination based on the type and severity of the violation. Access to and use of Protected Health Information — security clearance which allows employees to review, investigate, and respond to questions from payors. Security access permitted using the Practice’s entrances for this job category is during core hours of building management, 5 days a week. Shift times will vary according to location and need.

Position Summary:  The Junior Data Analyst will assist with completing extracts and analyses for the business units to present findings and recommendations to business leaders.  The Junior Data Analyst will be responsible for creating and assisting with lower/entry level reporting needs.  The Junior Data Analyst will work with support from the Data Analyst.

Position Requirements: 

• Education:  
  • Bachelor’s Degree required.
• Experience:  
  • At least one year of experience analyzing data sets or previous internship experience required.
  • Healthcare and medical experience preferred.
• Knowledge/Skills/Abilities:
  • Advanced computer skills, including Microsoft SQL and Excel.
  • Ability to learn new systems/tools as necessary.
  • Experience with Tableau.
  • Strong database skills which may include solid grasp of Python and SQL data relationships and structures.
  • Experience with Git.
  • Ability to gather requirements from end-users.
  • Ability to troubleshooting and validate workflows.
  • Experience working with APIs.
  • Strong communication skills.
• Job Responsibilities:
  • Works with senior leadership and assists with design reporting.
  • Develops code, data tables, and automates reports to support internal custom analytics.
  • Identifies data sources needed to produce required data sets or reports and extracts appropriate subsets of data.
  • Optimizes queries for performance.
  • Identifies issues related to data, data sources and data processing.
  • Develops and deploys periodic operational, financial, and clinical quality reports to internal partners.
  • Reviews and documents data analysis methodology.
  • Conducts analysis and confirms results.
  • Documents quality assurance process and any variations in findings.
  • Documents and communicates findings and insights to business unit leaders, which may include physicians.
  • Writes SQL queries.
  • Automates processes for various internal partners.
  • Supports the Data Analyst as needed.
  • Other duties as assigned.

Position Summary:
The Medical Assistant will support the CarePoint Neurosurgery division. The position is responsible for scheduling appointments, pre-appointment testing, rooming patients, obtaining vital signs and any necessary records prior to the patient appointment.

Position Requirements:

• Education:

• MA Degree/Certification preferred; High School Diploma or GED required

• Experience:

• Minimum of 1 year of Medical Assisting experience in a busy physician office

• Knowledge/Skills/Abilities:

• Strong attention to detail
• Excellent analytical and critical thinking skills
• Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payors
• The ability to multitask
• Strong commitment to actively supporting an ethical open working environment
• Working knowledge of Word and Excel

Job Responsibilities:

• Taking medical histories and recording vital signs, preparing patients for examination
• Arrange examining-room instruments and equipment
• Keep waiting and examine rooms neat and clean
• Follow up with patients before and after surgery
• Coordinates patient appointment, orders, and records
• Assist surgery scheduler with duties as needed
• Scans patient information, enters patient data into computer
• Sends letters to PCP, as needed i.e.: no-shows, record requests etc.
• Triage calls regarding medications, lab and rad results
• Answers front desk incoming calls when needed
• Pages physicians concerning hospital consults and files information in database as needed
• Attach relevant lab/rad results in ECW to specific doctors through fax inbox as needed
• Obtains PreOp clearance and fax to facilities prior to surgery
• Makes photocopies as needed
• Sends faxes as needed
• Assists physicians as needed
• Assist with Front Desk Duties as needed
• Maintain accurate medical supply inventory
• Submit medical supply and office supply orders
• Other duties as assigned