Business Analyst for Revenue Cycle & Finance
Position Description
The Business Analyst is a pivotal role that combines deep analysis with strategic oversight of the organization’s billing, finance, and revenue cycle functions. This position is critical for driving informed decisions and enabling senior leadership to execute company strategies and initiatives. This role will provide actionable insights that directly influence financial performance and operational efficiencies. Working closely with the CEO, CFO, COO, and senior leadership, as well as our outsourced revenue cycle partners, the Business Analyst will contribute to the day-to-day operations, ensuring seamless financial and revenue cycle processes. Responsibilities include optimizing cash flow, enhancing customer relations (both internal and external), and providing support to improve the performance of our cross-functional revenue cycle team. The Business Analyst will also be deeply involved in the day-to-day revenue cycle operations at CarePoint Health, working to ensure efficiency and maximize financial outcomes through well-informed strategies.
Position Requirements
Education:
Bachelor’s degree with an emphasis in healthcare, finance, or business required.
Experience:
Experience in business analytics, financial analysis, healthcare revenue cycle management experience preferred.
Knowledge/Skills/Abilities:
- Exceptional analytical, conceptual, and problem-solving skills.
- Demonstrates a strong work ethic with a commitment to reliability, punctuality, and consistently meeting deadlines in a fast-paced industry.
- Self-starter who can work in an unstructured environment, independently or in collaboration with a team.
- Working knowledge of Excel, PowerBI, and analytical functions preferred.
- Inherent flexibility in demeanor with a positive can-do attitude and an entrepreneurial spirit.
- Ability to prioritize and multi-task efficiently and effectively while balancing a large work volume.
- Strong organizational skills with the ability to work well under pressure.
- Exceptional attention to detail with a strong focus on accuracy, reporting, and operational tasks to ensure high-quality outcomes and minimize errors.
- Demonstrated ability to effectively communicate both verbally and written.
- Effective and engaging presenter who can craft meaningful context into solutions.
- Ability to develop effective working relationships across the organization and follow up when needed.
Job Responsibilities
- Creates operational and diagnostic reporting to address workflow bottlenecks and issues.
- Responds to and completes ad hoc requests from senior leadership and senior clinical leaders, ensuring timely and accurate support for strategic initiatives.
- Analyzes reporting to project financial outcomes, providing forecasts and insights that support decision-making and strategic planning for leadership.
- Performs deep-dive analyses to review the flow of patient encounters to our vendor, coding completion on a timely basis, collections per patient, trends in payer behavior, denials management and underpayment appeals.
- Reviews and evaluates reports from third-party vendors to ensure compliance with contractual obligations and accuracy in financial and operational information.
- Reviews expenditure and revenue for ad hoc reports and presentations.
- Performs monthly audits to ensure appropriate payments are received, payment timeliness, and denial patterns.
- Detects critical issues and provides possible solutions.
- Identifies and elevates necessary problems to leadership.
- Collaborates with the CEO, CFO, and COO on special projects, workflow optimization, and improvement efforts.
- Other duties as assigned.