Corporate - Office/Administrative Assistant
Position Description
Join Our Mission
CarePoint is an innovative, rapidly growing healthcare team dedicated to the success of our patients and our employees. Our mission is to deliver the best possible care to patients in an environment that ignites passion, value, and fulfillment. CarePoint is seeking exceptional employees to be part of that patient-centered mission.
In keeping with our mission, CarePoint is committed to the wellbeing of our valued employees, offering a wide range of benefits, generous paid time off, competitive pay, diverse culture, and positive work environment. We are committed to your growth and offer outstanding advancement opportunities for uniquely talented and motivated employees. The time to meet your full potential is NOW and CarePoint is here to provide you with the tools to reach it.
Position Summary
The Office/Administrative Assistant, reporting to the Human Resources Manager, oversees the daily operations of the office and delivers a broad range of administrative and HR support to ensure seamless business functions. This role manages office logistics, plans in-office events, coordinates schedules, and manages correspondence, while liaising with building management and maintaining office equipment. Serving as the first point of contact, the Office/Administrative Assistant greets visitors, answers calls, and supports employees and clients to foster a welcoming office environment and promote a positive employee experience. Success in this position requires strong communication, exceptional time management, and the ability to juggle multiple priorities in a fast-paced setting. The Office/Administrative Assistant is essential to sustaining operational efficiency, enhancing overall productivity, and contributing to employee engagement and satisfaction.
Education
- High school diploma or equivalent required.
- Associate degree or bachelor’s degree preferred.
Experience
- At least one year of experience in a similar role.
- Previous experience in a healthcare administrative role preferred.
Knowledge/Skills/Abilities
- Demonstrates high levels of professionalism, confidentiality, integrity, and discretion.
- Ability to multitask, adapt, and prioritize successfully in a fast-paced environment.
- Strong understanding of clerical procedures and systems.
- Working knowledge of Google and Microsoft Office suites.
- Self-starter with the ability to work independently.
- Excellent verbal and written communication skills.
- Outstanding interpersonal and customer service skills.
- Strong analytical and critical thinking skills.
- Exceptional organizational skills and attention to detail.
- Discretion and integrity in handling sensitive and confidential information.
Essential Duties & Responsibilities
- Works in office, covering the reception desk from 8:00 AM to 5:00 PM on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays are remote.
- Schedules in-office events for the Colorado corporate staff, such as monthly office luncheons, quarterly new hire luncheons, and other weekly in-office events.
- Oversees the scheduling and upkeep of conference rooms, coordinating room setup, maintenance, and catering needs to ensure smooth execution of meetings and events.
- Answers and directs incoming phone calls, greets incoming guests and performs clerical duties.
- Manages incoming mail and faxes and prepares outgoing mail and packages as needed.
- Monitors and maintains office equipment, such as the postage machine, copiers and scanners, shred bins, etc.
- Monitors and maintains office supplies, ordering and restocking supplies as needed.
- Ensures the office is always kept clean and organized.
- Communicates with building management for issues within the suite as well as other building matters.
- Maintains the Colorado corporate office’s security measures, such as the suite’s badge/fob access system and the SimpliSafe security system, to ensure a safe and orderly work environment.
- Creates and updates office nameplates as needed.
- Orders gifts as requested for occasions such as newborn babies, retirement, bereavement, illness, etc.
- Assists employees with password resets and other changes within UltiPro.
- Completes I-9 documentation verifications with prospective employees.
- Processes employment verification requests that exclude salary information, providing timely and accurate responses in accordance with company policy.
- Creates HR files for new employees and independent contractors.
- Assists with employee onboarding and offboarding processes.
- Manages and updates organizational charts on the employee intranet, MyCarePoint, on a quarterly basis to ensure accurate and accessible company structure information.
- Updates the clinician contact lists monthly.
- Executes ad hoc projects and initiatives on behalf of senior leadership as requested.
- Other duties as assigned.
Benefits
CarePoint is committed to the wellbeing of our valued employees, offering a wide range of voluntary benefits such as:
- Paid Parental Leave
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life and AD&D Insurance
- Short-Term Disability
- Long-Term Disability
- Paid Time Off
- Holiday Pay
- Retirement Plans
- Employee Assistance Program
About CarePoint
Established in 1995, CarePoint is a multispecialty physician group headquartered in Denver, CO. We are physician-owned, physician run and employ hundreds of providers in a variety of specialties. Our world class physicians offer exceptional, quality patient care in a variety of settings: Emergency Medicine, Pediatric Emergency Medicine, Hospital Medicine, Neurosurgery, Neurology, Wound Care and Hyperbaric Oxygen Therapy, Physical Medicine & Rehabilitation, and multiple Telehealth service lines.
Our strength is in our team. CarePoint physicians and advanced practice providers are nothing short of exceptional. We employ only the best staff to support our teams in the clinical setting. Our singular focus is to deliver the best possible care to patients in an environment that is collaborative, collegial, and fulfilling. More than colleagues, we are a family that works together, plays together, and truly values one another.
As a company, we strive to have the skill and agility to be successful in an ever-changing healthcare environment. Towards that end, we embrace changes that will make us better. We commit to be brave and proactive. We will not settle for good enough. Rather, we endeavor to be the best by empowering our providers and staff to think creatively and act boldly.