Telehealth
CarePoint Health physicians are dedicated to the future of emergency telemedicine.
From providing real-time clinical discussions in the back of an ambulance to advising on the need for emergency visits for chronically ill patients in nursing facilities or rural settings, we are dedicated to realizing the potential of telemedicine for your community.
Our goal is to develop a customized solution that meets your organization's unique telemedicine needs.
An example of our success in telemedicine is our robust Emergency Triage, Treat, and Transport (ET3) platform. Results include:
- Fast response times. Our physicians' average response time is just 60 seconds.
- 24/7 physician availability. Our physicians are available and ready whenever and wherever you need them.
- Treatment in place. 75% of our consults are successfully treated in place, eliminating unnecessary hospital visits.
- High patient satisfaction. 98% of our patients say they would use our service again.
- An easy-to-use platform. Our platform easily integrates with your agency's existing devices.
- Quick consults. The average consult time for our physicians is just 10 minutes.
- EMS leaders. Multiple involved providers serve as regional EMS medical directors.
For more information, please email telemedicineinfo@carepointhc.com.
Tele EMS FAQs
Electronic Medical Records
CarePoint has a flexible, streamlined electronic platform that integrates into your existing medical record system, fulfilling CMS requirements of interoperability of patient data with minimal disruption to our prehospital colleagues. The telemedicine encounter is documented by the physician on our software and then available for upload to your EHR so it is readily available for subsequent review.
Legal Concerns
CarePoint has legal specialists on staff with extensive experience to help navigate payer negotiations. Our legal team is also prepared for complex issues such as EMTALA obligations, fraud/abuse/Stark Law concerns regarding transport to alternative destinations, existing local/state law and regulatory concerns, relationships with non-participant partners and compliance to satisfy CMS monitoring requirements.
About CarePoint Health
CarePoint was founded in Denver in 1995. We are a multispecialty, physician-owned practice with over 500 health care providers serving over one million patients a year. We have over 10 years’ experience in telemedicine and are one of the most established telemedicine providers in the region. With services being provided at over 200 facilities across 30 states, we conduct over 30,000 telehealth encounters annually with response times under three minutes.
We are a Denver-based independent group and work with multiple health systems including HealthONE, SCL and Centura.
What is the ET3 Program?
The CMS Emergency Triage, Treat, and Transport (ET3) program allows participating EMS suppliers and providers to receive payment from CMS for:
- Transport an individual to a hospital emergency department or other covered destination
- Transport to an alternative destination partner (primary care doctor’s office, urgent care clinic)
- Provide treatment in place with a qualified health care partner, either on the scene or connected using telehealth