Sky Ridge Medical Center’s South Parker ER (SPER), which is staffed by CarePoint Health providers, recently earned the top spot for patient experience in all of HCA Healthcare. The announcement was made September 22, 2023.

One of the nation’s leading providers of healthcare services, HCA boasts 182 hospitals and roughly 2,300 sites of care across 20 states and the United Kingdom, making the achievement for the 30 CarePoint providers at the freestanding emergency room in Parker, Colorado, nothing short of remarkable.

Approximately 450 patients are seen at SPER every month.

According to CarePoint Dr. and SPER Medical Director Adam Barkin, several tactics and engagement priorities made the accomplishment possible:

• Patients are seen an average of 4 minutes after arrival
• 100% of patients are in ED rooms
• Medications are given within 16 minutes of being ordered
• The average length of stay was 86 minutes for discharged patients and 54 minutes for low-acuity patients in September
• SPER has an engaged and consistent nursing staff

We’re extremely proud of and thankful for our providers at SPER and the life-changing work they do each and every day.