Blue Sky Neurosciences (Corporate) - Implementations and Onboarding Project Coordinator

The Implementations and Onboarding Project Coordinator for CarePoint Blue Sky Neurosciences Inpatient is responsible for managing implementations and onboarding within the service line, including, but not limited to, new site implementations, add-on of new services at existing facilities, and new physician and APP onboarding. This position works closely with the other Project Coordinators at CarePoint Blue Sky Neurosciences Telemedicine to ensure clients’ needs are met and providers are prepared to deliver care via telemedicine.

About CarePoint

Our administrative and management staff provide a host of services, from operations support to legal services and everything in between, to support 600+ physicians and advanced practice providers in 11 different clinical settings. The nonclinical support our employees provide enable our clinical professionals, who work in dozens of emergency departments and hundreds of hospitals across the U.S., to remain laser-focused on what matters most — providing the highest level of care to patients each and every day.

This position is a hybrid role offering the flexibility of both remote and in-office work, accompanied by a base salary ranging from $60,000-$75,000, a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. This role is located in our Greenwood Village, CO, office.

Key Responsibilities

• Documents all phases of service line implementations for both clients and other team members to reference.
• Sets up project calls with new facilities and health systems to ensure projects are moving forward.
• Provides project plans, timelines, and other project documentation as needed.
• Manages all phases of the onboarding process as it relates to access to hospital documentation systems and telemedicine devices, the understanding of protocols and workflows, and training on facility-specific resources.
• Collaborates closely with the Provider Support Coordinator, who manages the licensing and credentialing needs of the provider, and other support teams across the organization to learn about timeline changes and updates impacting provider readiness.
• Keeps organizational resources updated with current information related to the onboarding status of each physician/APP and prepares timely onboarding reports.
• Engages in process improvement by identifying gaps in process, workflow, and/or metrics and then implementing as needed.
• Keeps in constant and consistent communication with clients to ensure high client satisfaction with service.
• Works with both the Onboarding Coordinator and the Implementation Coordinator to execute responsibilities, as this position divides time between implementations and onboarding based upon the organization’s needs.
• Other duties as assigned.

Qualifications

Education:

Bachelor’s degree required.

Experience:

1-3 years of project coordination experience preferred, particularly in health care settings.

Knowledge/Skills/Abilities:

• Ability to work effectively with teammates to ensure tasks are completed quickly and efficiently.
• Strong attention to detail and accurate quality of work.
• Ability to effectively communicate, present, and influence at all levels of the organization, including executive and C-level leadership.
• Experience in delivering client-focused solutions based on customer needs.
• Assertive and responsive in communication and follow-up.
• Highly effective listening skills.
• Ability to thrive in a high-volume, deadline-driven work environment.
• Proficiency in Google Workspace.

Benefits

CarePoint is committed to the well-being of our valued employees, offering a wide range of voluntary benefits such as:

• Comprehensive health coverage, including medical, dental, and vision insurance, with access to a Health Savings Account (HSA).
• Wellbeing and support resources, including an Employee Assistance Program offering confidential counseling and support services.
• Time away from work benefits, featuring accrued paid time off that increases with tenure, along with paid parental leave.
• Financial security and protection, including 401(k) retirement plan, life insurance, and identity theft protection.
• Community and culture initiatives, including weekly in-office events every Wednesday that foster connection collaboration, and team engagement.

More about CarePoint

CarePoint is a rapidly growing, mission-driven organization dedicated to delivering exceptional, patient-centered care. We operate at the intersection of technology and healthcare, focusing on innovative solutions to improve health outcomes and enhance the patient experience. We value collaboration, integrity, and continuous improvement, striving to create a dynamic and supportive environment for our employees to thrive.

Our Values

• Collaboration and Teamwork: We work in partnership with patients, fellow providers, and each other. It is through partnerships that we are able to achieve great work.
• Communication and Transparency: We pride ourselves on practicing open communication with all CarePoint members. As a physician-owned and led management services organization and practice, we hold transparency as one of our top core values and seek to communicate often and well.
• Sustainability and Innovation: We seek to honor our history by working hard to preserve our culture and unique model. We simultaneously want to be a part of the evolving world of healthcare and invest in future models of care delivery.