Corporate - Chief Operating Officer (Hybrid in Denver or Salt Lake City)

Founded in 1995, CarePoint is a physician-owned, physician-run multispecialty medical group headquartered in the Denver metro area. What began as an emergency medicine practice has grown over three decades into a multi-state organization spanning emergency medicine, hospitalist medicine, pediatric emergency medicine, neurology, neurosurgery, physical medicine and rehabilitation, wound care, hyperbaric oxygen therapy, and telehealth services. CarePoint's more than 600 physicians and advanced practice providers serve hospitals, health systems, and communities across Colorado, Kansas, Utah, Idaho, and Montana. The organization operates under a democratic, physician-led governance model and has built its reputation on long-standing hospital partnerships and a collaborative, collegial culture centered on high-quality, patient-focused care.

Position Summary

The Chief Operating Officer will provide operational leadership across CarePoint's multi-state footprint, ensuring consistent execution of clinical and business operations across diverse markets and practice settings. This role will partner closely with the Chief Medical Officer to align operational strategy with clinical quality, care delivery standards, and physician practice performance—ensuring that operational decisions strengthen, rather than compete with, clinical priorities.

The COO will own end-to-end operational performance: practice operations and workflow standardization, technology and infrastructure investments, administrative efficiency, talent and organizational development across sites, and the operational integration of new markets or acquisitions. They will partner with the CFO and CEO on contracting, payor relations and revenue cycle management. The COO will serve as a key architect of how CarePoint scales its physician-owned model while preserving the autonomy and culture that differentiate it in each market it serves.

Position Details

• Status: Full-time, exempt
• Location: Denver, Colorado, or Salt Lake City, Utah
• Work Arrangement: Hybrid — a mix of in-person and remote
• Reports To: Chief Executive Officer

Position Requirements

Education

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field is required.
• An MBA or Master's in Healthcare Administration is required.

Experience

• Minimum of seven years of progressive healthcare management experience, including at least five years in a senior enterprise or multi-site operations role.
• Experience operating across multiple states or regions within a physician group, hospital system, or multispecialty healthcare organization.
• Direct or matrixed leadership experience overseeing functional operational units (e.g., IT, HR, Marketing) is expected.
• Experience leading payer and hospital/health system contract negotiations, ideally across multiple service lines.

Knowledge, Skills, and Abilities

• Comprehensive understanding of healthcare operational and regulatory standards, and industry best practices across multiple states.
• Ability to build trust and thought partnership with multispecialty physician leaders across a multi-state footprint.
• Advanced knowledge of healthcare contracting, payer relations, and negotiation strategy across emergency medicine, hospitalist, and other specialty service lines.
• Demonstrated ability to lead, develop, and hold accountable senior operational leaders across divisions.
• Strong financial acumen, including budget development, cost-control principles, and the ability to translate financial data into strategic recommendations.
• Executive presence and communication skills, including experience presenting to and advising a Board of Directors.
• Capacity to lead enterprise-wide strategic initiatives and manage change across a complex, multiple division organization.

Job Responsibilities

Divisional Oversight & Team Leadership

• Provide operational oversight of each division, ensuring alignment with CarePoint’s mission, quality standards, and strategic goals.
• Direct, coach, and manage company leaders who oversee each division, setting clear performance expectations and providing ongoing development.
• Oversee the management of administrative teams, ensuring these functions effectively support enterprise operations and divisional needs.

Regional & Strategic Partnership

• Serve as a strategic thought partner across the enterprise providing data and insight to support local decision-making.
• Build and maintain strong working relationships with physician leadership across all regions to ensure operational alignment and trust.
• Contribute to enterprise-wide strategy and cross-functional decision-making as an active member of the senior leadership team.
• Provide strategic guidance and regular reporting to the Board of Directors on operational performance, contract status, and strategic priorities.
• Lead execution of key strategic initiatives on behalf of the CEO and senior leadership team.

Contract Negotiation & Pro Forma Development

• Lead contract negotiations for the Emergency Medicine, Hospitalist, Pediatric Emergency Medicine, Neurosurgery, PM&R, Hyperbaric, and Wound Care divisions.
• Lead pro forma development for new and existing contracts, working with Finance's functional templates, actuals, and scenario models.
• Monitor contract performance and renewal timelines, and negotiate favorable terms with hospital, health system, and payer partners.

Financial & Operational Management

• Provide oversight to ensure divisions and corporate departments remain within their approved budgets, partnering with divisional leaders and the CFO on any clinical variances.
• Conduct regular financial and operational analysis to identify areas for improvement, cost-saving opportunities, and growth potential.
• Ensure all divisions adhere to local, state, and federal healthcare regulations and industry standards.
• Represent CarePoint in public forums, industry associations, and partnerships to enhance the organization's reputation and influence.