Location: Blue Sky Neurology – Greenwood Village, CO
Position Summary: This position is responsible for scheduling patient appointments for the outpatient clinic/providers.
Principal Responsibilities Include:
- Schedule patient appointments and follow provided script
- Perform patient call reminders when necessary
- Initiates record requests from PCP/Referring MD for new patients
- Track incoming referral sources
- Review schedule for next day appointment patient balances
- Answers all incoming calls
- Transcribe and triage patient calls to Physicians
- Check voice mail and respond to messages, as needed
- Sends faxes as needed either manual or through ECW
- Other duties as assigned
Competencies for Success:
- Previous experience in a clinic setting preferred
- Must have excellent verbal and written communication skills
- Requires effective customer relation skill
- Must be able to organize and interpret data
- Able to problem solve
- Able to work effectively in a team environment
- Able to use a personal computer and related software
Job Type: Full-time
Required experience: Medical Scheduler, 1 year; healthcare, 1 year